AJ Osborne Podcast
15. What's your best chance at success? | Lessons from FBI Negotiator Chris Voss
Oct 19, 2023
Chris Voss, former Lead FBI Negotiator, debunks negotiation myths. Topics include flexibility and open-mindedness for success, leaving the FBI to start a consulting firm, and the power of curiosity and ambition for success.
48:45
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Quick takeaways
- Remaining calm and using a soothing tone can de-escalate tense situations and influence the other party.
- Empathizing with the emotions and concerns of the other party promotes honest communication and builds rapport for successful outcomes.
Deep dives
The Power of Calm in Negotiation
Remaining calm is crucial in high-stress situations, whether it's a hostage negotiation or a business deal. Calmness is contagious and can help de-escalate tense situations. Chris Voss emphasizes the importance of staying calm and using a soothing tone to influence the other party. He suggests practicing calming techniques, especially in small stakes situations, to build the skill of remaining calm even in high-pressure scenarios.
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