Pioneers of AI

Inside how The New York Times leverages AI

15 snips
Aug 27, 2025
Alex Hardiman, Chief Product Officer of The New York Times, discusses the paper's innovative integration of AI in journalism. She reveals how AI enhances audience engagement while preserving human creativity. The episode explores the cultural impact of games like Wordle and delves into the complexities of safeguarding IP rights amid AI adoption. Hardiman highlights practical AI applications, particularly in covering the 2024 election, and stresses the importance of ethical considerations in technology use for media organizations.
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ANECDOTE

Family Origin Of Tech + Journalism

  • Alex Hardiman describes her great-grandmother building a chain of microwave transmitters to bring TV to the Midwest in the 1950s.
  • That family story inspired Hardiman's blend of technology and journalism in her career.
ANECDOTE

Wordle As A Cultural Bridge

  • Hardiman shares how Wordle became a cross-generational cultural ritual that bonds players.
  • She likens Wordle's broad appeal to a
INSIGHT

NYT As A Product-Led Company

  • The New York Times treats the newspaper and its other offerings as products under one product organization.
  • Hardiman's role covers news, games, cooking, sports, and Wirecutter to create subscription value.
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