SPI 741: Adding Profitable Physical Products to your Brand with Kerrie Fitzgerald
Dec 13, 2023
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Kerrie Fitzgerald, an expert in organic marketing tactics with zero ad spend, shares her insights on creating and selling profitable physical products. Topics include nurturing superfans for free promotional help, getting deals on white-label products, and the importance of treating customers well for the future of e-commerce.
Involving the audience in the product creation process and building excitement through email marketing can lead to a list of eager customers ready to purchase.
Considering personal interests, solving audience pain points, and finding a unique angle can help a physical product stand out in the market.
Deep dives
Launching a Successful Physical Product Business
If you're considering launching a physical product, it's important to involve your audience from the start. Take them behind the scenes of the product creation process, from branding to prototypes, and get their feedback and input. Building excitement and anticipation is crucial. Utilize email marketing to keep your audience informed and engaged throughout the process leading up to the launch. Consider offering an incentive for people to join your email list, such as a special discount code. When the product is ready to launch, you'll have a list of eager customers ready to make a purchase.
Choosing the Right Physical Product
When deciding on a physical product to create, consider what you're passionate about and interested in discussing extensively. Look for pain points your audience has and consider how you can solve them with your product. Additionally, think about products you already use and love that might fit within your brand. Finding a unique angle or personalization for a product can help it stand out in the market.
Working with Influencers
Influencers can help promote your product to their audience and generate buzz. Look for influencers whose audience aligns with your target market and consider starting with smaller accounts that have engaged followers rather than solely focusing on follower count. When reaching out to influencers, be prepared to provide free products and potentially some compensation. Having an affiliate program can also help attract influencers and provide them with a way to earn commissions from sales generated through their promotions.
Be Customer-Obsessed
Treating your customers well is key to building brand loyalty. Involve your customers in your brand, take care of them, and create a positive and engaging customer experience. Encourage them to become brand evangelists by offering exceptional customer service and involving them in your product development and launch process. By creating a community and satisfying your customer's needs, they will become loyal fans who promote and support your brand.
#741 Many companies have lost sight of one of the key principles for success—treating customers well. We've all experienced this, so how can an audience-first mindset help us stand out in online business? How can it create new opportunities for us to level up and even expand into profitable physical products? In this episode, Kerrie Fitzgerald shares her organic marketing tactics for tried-and-true growth with zero ad spend. She also makes a compelling case for physical products in today's digital world and details the easy way to start creating and selling them. Kerrie is an e-commerce expert, author of Customer Obsession, and host of The 6-Figure Product Business Podcast. Today, she and I explore everything from nurturing superfans for free promotional help to getting the best deals on while-label products from Alibaba. If you've ever considered selling anything from basic merch to innovative new products, listen in! Show notes and more at SmartPassiveIncome.com/session741.