Business of Architecture Podcast

620: Why Clients Delay Payments (& How Architects Can Stop Being Manipulated) with Haritos Sofios of bugleLabs

Mar 10, 2025
Harry Sofios, founder of Bugle Labs, shares his insights on improving payment issues in architecture. He discusses how a new software platform can prevent cash flow nightmares and communication disasters. Harry reveals shocking reasons why architects often face delayed payments and offers innovative solutions to streamline client agreements. He also shares a cautionary tale about protecting creative work, emphasizing the importance of accountability in client relationships and how technology can safeguard architects’ interests.
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ANECDOTE

Dinner Table Inspiration

  • Haritos' brother, an architect, frequently shared stories about client payment issues and miscommunication.
  • These recurring problems inspired Haritos to develop Bugle Labs.
INSIGHT

E-Learning to Architecture

  • Haritos' experience at Smart Sparrow, an e-learning platform, highlighted the importance of clear communication and feedback loops.
  • This experience informed the design of Bugle Viewer to mitigate similar issues in architecture.
ADVICE

Bugle Viewer as a CRM

  • Use Bugle Viewer as a client relationship tool to manage agreements, approvals, and documentation.
  • This streamlines communication and minimizes project risks.
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