The State of Work Today #29 - The Real Business Case for Inclusion: Measuring What Matters with Paolo Gaudiano
18 snips
Mar 12, 2025 
Paolo Gaudiano, chief scientist at Aleria and ARC and an adjunct professor at NYU’s Stern School of Business, discusses the vital role of inclusion in enhancing workplace performance. With a remarkable background in neuroscience and engineering, he emphasizes that traditional DEI strategies often miss the mark. Paolo explains how companies can quantify the financial benefits of inclusion, avoid negative backlash, and improve overall employee satisfaction. His insights challenge organizations to rethink their approaches and truly measure what matters.
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People Are Undervalued Assets
- People are companies' most valuable and costly assets but are often not optimized like other assets.
- Unequal treatment reduces productivity and increases costly turnover, costing companies up to 25% of net profits.
Mislabeling People as Liabilities
- Companies treat financial assets rationally but view people as liabilities, hindering workforce optimization.
- Optimizing people like financial assets could increase profitability by 5% or more.
Quantify Inclusion's Financial Impact
- Use detailed experience data to identify and fix exclusion causing employee dissatisfaction.
- Link inclusion improvements to financial outcomes for concrete ROI and better management commitment.
