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How Leaders Lead with David Novak
3 More Questions (Will Guidara) with David Novak and Koula Callahan
Jul 22, 2024
Will Guidara shares insights on leadership and the importance of choosing the right person to work for, not just the company. Topics include trusting employees, dealing with unrealistic results, and the debate on prioritizing the person or the company in your career.
10:54
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Quick takeaways
- Empower employees and value their contributions to enhance customer experience.
- Balancing trust and control is essential for leadership, focus on hiring and supporting the right people.
Deep dives
Building Trust While Empowering Your Team
In this episode, David Novak discusses the importance of making employees feel valued and appreciated. He highlights the significance of empowering people to help customers feel seen, emphasizing that in the restaurant business, success hinges on having great people who are genuinely appreciated.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode