AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
3min chapter
3 More Questions (Will Guidara) with David Novak and Koula Callahan
How Leaders Lead with David Novak
Empowering Frontline Employees and Dealing with Unrealistic Results
Exploring the significance of empowering frontline employees to enhance customer satisfaction and the challenge leaders encounter in persisting towards achieving a specific outcome despite discouraging data, with a real-life anecdote from KFC.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode