Think like an outsider, w/Shellye Archambeau, Ellevest’s Sallie Krawcheck, and Calendly’s Tope Awotona
Aug 22, 2023
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Entrepreneurial outsider Shellye Archambeau, Ellevest's Sallie Krawcheck, and Calendly's Tope Awotona discuss the hidden advantages of strategizing like an outsider. Topics include questioning the status quo, maintaining confidence in the face of criticism, and orchestrating a cultural turnaround.
Embrace disadvantages and turn them into advantages by focusing on building a great product and serving customers.
Challenge stereotypes and biases by recognizing underserved markets and building human-centric products.
Deep dives
Thinking Like an Outsider
Tope Aotona, Shelley R. Shambo, and Sally Krawchak, three successful leaders, share their stories of thinking like outsiders and how it propelled their success. Tope, the founder of Calendly, faced challenges being based in Atlanta and having no successful track record as an entrepreneur. He embraced his disadvantages and adopted a freemium business model, a low-cost growth strategy. Sally challenged the financial industry's narrative that women are risk-averse and built Ellevest, a wealth tech company, centered on what women are looking for. Shelley, who grew up as an outsider, learned to embrace her experiences and used her outsider perspective to pivot a failing tech company and turn it into a global market leader.
Embracing Disadvantages as Advantages
Tope recognized that his disadvantages could be turned into advantages. Despite not having access to large amounts of institutional capital, he made the most of his limited resources and focused on building a great product and serving his customers. Sally overcame stereotypes and biases in the financial industry by recognizing that women's financial needs were not being properly addressed. She built Ellevest with a human-centric approach, catering to women's unique needs. Shelley, growing up as an outsider, developed a keen sense of observation and used it to identify an underserved market in compliance. By pivoting her failing company and catering to the needs of that market, she achieved success.
Instilling Outsider Thinking
The speakers shared strategies for instilling outsider thinking in organizations. They emphasized the importance of asking the right questions and encouraging employees to look outside for inspiration and solutions. They also highlighted the need for living by core values that reflect an outsider mindset and incorporating those values into everyday processes. Building diverse teams that reflect the customer base and encouraging self-selection into the company's values were also crucial to fostering an outsider culture.
How do you evolve your greatest obstacle into your greatest superpower? Shellye Archambeau, Ellevest’s Sallie Krawcheck, and Calendly’s Tope Awotona discuss the hidden advantages of strategizing like an entrepreneurial outsider. Recorded live at the Masters of Scale Summit in San Francisco, they sit down with host Bob Safian to share lessons about questioning the status quo, maintaining confidence in the face of criticism, and orchestrating a cultural turnaround. Whether you’re a budding entrepreneur or firmly established in the C-suite, the outsider’s mindset has the power to inject counterintuitive creativity and dynamism into your leadership.