How Leaders Lead with David Novak

#247: Sharon Price John, CEO of Build-A-Bear – Meaning is your brand’s superpower

14 snips
Jul 10, 2025
Sharon Price John, CEO of Build-A-Bear Workshop, transformed the company from a $49 million loss to sustained profits by focusing on emotional connections with customers. She emphasizes that the brand is about more than just teddy bears—it's about meaning. Discover her simple turnaround formula and the secrets behind the viral 'Pay Your Age' campaign. She also shares insights on balancing legacy and innovation, applying lessons from motherhood to leadership, and how to adapt to changing consumer behaviors.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
INSIGHT

Meaning Drives Brand Power

  • Building a lasting brand means expressing a meaningful promise beyond the product's utility.
  • People connect emotionally, not just functionally, making meaning a brand's true power.
ANECDOTE

Climbing the Tree: Life Lessons

  • Sharon Price John climbed a huge tree as a child, learning tenacity and the importance of an exit strategy.
  • She reframed risky experiences positively, seeing them as opportunities for fun and growth.
ADVICE

Stop Stupid Stuff First

  • Stop doing all the stupid, unprofitable activities that waste resources immediately.
  • Only then add smart, profitable activities to ensure effective and sustainable turnaround.
Get the Snipd Podcast app to discover more snips from this episode
Get the app