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The Reith Lectures
Called to Account
Apr 17, 2002
Onora O'Neill examines the delicate balance between accountability and democracy, raising questions about the effectiveness of audits in combating injustice. She discusses the complexities of public trust in institutions and the paradoxes of stringent regulations that may undermine genuine professional judgment. The lecture highlights the need for 'intelligent accountability,' advocating for a system that emphasizes independent judgment and authentic service over mere compliance. The challenges of measurement in public versus private sectors are also explored.
42:55
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Quick takeaways
- The perceived crisis of trust in public services may arise more from a culture of suspicion than actual untrustworthiness among professionals.
- The concept of intelligent accountability advocates for flexibility in public service roles to restore trust and enhance service quality.
Deep dives
Crisis of Trust and Accountability
The discussion centers on the perceived crisis of trust in public services, questioning whether this notion is grounded in reality. It is proposed that while society voices concern about public trust in professionals, there is little substantial evidence indicating that trust has quantitatively declined. Instead, the lecturer suggests that societal mistrust may stem from a culture of suspicion rather than actual untrustworthiness among professionals. As public services are under constant scrutiny, this creates an environment where professionals are compelled to spend more time on accountability measures than on their primary responsibilities.
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