The Reith Lectures Called to Account
Apr 17, 2002
Onora O'Neill examines the delicate balance between accountability and democracy, raising questions about the effectiveness of audits in combating injustice. She discusses the complexities of public trust in institutions and the paradoxes of stringent regulations that may undermine genuine professional judgment. The lecture highlights the need for 'intelligent accountability,' advocating for a system that emphasizes independent judgment and authentic service over mere compliance. The challenges of measurement in public versus private sectors are also explored.
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The Crisis of Trust
- Public trust may not be eroding as much as claimed.
- People still utilize services they verbally distrust, suggesting a culture of suspicion rather than genuine distrust.
Accountability Measures
- Increased accountability measures, like regulations and audits, have become pervasive.
- These measures aim for greater control, but their effectiveness is questionable.
Impact on Professionals
- Doctors spend more time on record-keeping, reducing patient interaction time.
- Police procedures hinder case preparation and court proceedings.