11min chapter

The Reith Lectures cover image

Called to Account

The Reith Lectures

CHAPTER

Navigating Accountability in Public Service

This chapter explores the nuances of accountability in the public sector compared to the private sector, highlighting the challenges of measuring performance beyond financial metrics. It emphasizes the importance of independent judgment and trust among professionals, particularly in fields like healthcare and education. The discussion critiques hyper-accountability culture while advocating for a balance between trust and the pursuit of practical outcomes.

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