345: Will AI Break or Rebuild Workplace Culture? Trust, Incentives, and the Future of Teams with Alex Buder Shapiro, Chief People Officer at Jasper AI

Alex Buder Shapiro is the Chief People Officer at Jasper AI, a company with more than 100,000 customers using its AI-first marketing platform and over $125M raised. She is a forward-thinking people leader with a unique perspective on the role of HR and the future of teams, having served in the same position for six years at Flatiron Health and as an HR Business Partner Manager for nearly eight years at Google. Alex studied Political Psychology and Theatre Arts at the University of Pennsylvania.

In this conversation, we discuss:

• How Alex’s early career at Google shaped her views on aligned incentives, experimentation, and building high-performing people cultures.
• Why the employer and employee relationship has shifted dramatically in the last five years, from shared incentives to trade-offs driven by economic and social change.
• Why AI adoption in the workplace creates both opportunities and anxieties, and how people leaders can design human-centered approaches to integrating AI.
• The concept of “practicing at the top of your license” and how it applies to redesigning work in an AI-driven future.
• How the next generation of employees will challenge and reshape workplace structures through their fluency with AI and new ways of learning, mentorship, and problem solving.
• What responsible AI means for people leaders, including addressing bias, conscious adoption, and collective accountability.

Resources:

• Subscribe to the AI & The Future of Work Newsletter
• Connect with Alex on LinkedIn
• AI fun fact article
• On How To Build High Performance Organization with AI for the Tech Services
• Past episodes mentioned in this conversation:
  • [With Dave Marchick, Dean of the Kogod School of Business] - On How AI is Changing Academia
  • [Bryan Power, Nextdoor’s Head of People] - On how AI is Reshaping Work and Job Loyalty