

How to Manage and Resolve Conflict with Cheyanne Cierpial
Feb 10, 2024
Cheyanne Cierpial, Marketing & Communications Manager, and Kwame Christian discuss conflict management, negotiation skills, and navigating the 'Great Resignation' and return to work. They emphasize the importance of clear communication, assertiveness, preparation, and understanding power dynamics in negotiations and conflicts.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
Building a Culture of Problem-Solving and Continuous Improvement
02:01 • 7min
The Importance of Negotiation and Communication Skills in the New World of Work
08:40 • 4min
Navigating the 'Great Resignation' and the Return to Work
12:32 • 11min
Understanding and Asserting Power in Negotiations and Conflicts
23:38 • 5min
Preparing for Effective Conflict Resolution
28:21 • 18min