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How to Manage and Resolve Conflict with Cheyanne Cierpial

Negotiate Anything

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Preparing for Effective Conflict Resolution

The chapter discusses the importance of preparation in managing and resolving conflicts. It emphasizes the need to understand the needs of all parties involved and to find creative ways to meet those needs. The chapter also highlights the significance of considering negotiation strategies beyond the actual conversation, such as improving one's BATNA and resetting the negotiation table.

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