In this conversation, Nicole L’Etoile, a learning experience designer and accessibility advocate, shares her expertise in crafting inclusive digital learning. She discusses the importance of accessibility in education and the often-overlooked barriers learners face. Nicole introduces the POUR framework for accessible design and offers practical strategies for conducting accessibility audits. From her personal journey to the future of inclusive learning, she emphasizes that accessible content can be engaging and enrich the educational experience for everyone.
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question_answer ANECDOTE
Nicole's Accessibility Journey
Nicole’s passion for accessibility grew as an LMS admin reviewing courses and integrating accessibility early on.
She strives to prevent exclusion by creating safe, equitable learning environments for all learners.
insights INSIGHT
Understanding POUR Framework
Accessibility means making content perceivable, operable, understandable, and robust (POUR framework).
This framework removes barriers and includes everyone regardless of ability or device.
insights INSIGHT
Why Accessibility is Overlooked
Accessibility is often overlooked because it's not taught or integrated from the start.
It becomes an afterthought or add-on, making implementation feel difficult and time consuming.
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In this episode of the Learning and Performance Podcast, I speak with Nicole L’Etoile—learning experience designer, accessibility advocate, and founder of L’Etoile Education—about how to design digital learning experiences that are accessible, inclusive, and equitable for all learners.
Nicole brings deep experience as a former educator, LMS administrator, accessibility auditor, and course creator. In our conversation, she shares actionable strategies to help learning designers and organizations create accessible content that supports every learner—not just some.
Whether you’re new to accessibility or a seasoned learning pro looking to go deeper, this episode is packed with practical advice, frameworks, and resources to support your work.
Topics Covered:
In our conversation, we cover a range of topics relevant to learning and performance, including:
What accessibility is and why it matters
The POUR framework: Perceivable, Operable, Understandable, Robust
Why accessibility is often overlooked or treated as an afterthought
Common accessibility barriers in online learning and how to avoid them
Myths about accessible learning being "less engaging"
Tools, techniques, and workflows for building accessible content
How to conduct an accessibility audit
Nicole’s own journey—from educator to accessibility advocate
How accessibility work shaped her as a learner, leader, and professional
Advice for learning designers and L&D teams
The future of accessibility and the role of AI
The value of safe, inclusive, and equitable learning environments
The Learning + Performance Podcast 