How to Use Difficult Conversations to Advance Your Business Goals with Naveed Iqbal, PhD
Jan 28, 2024
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Naveed Iqbal, CEO at Dolr, discusses navigating difficult conversations with cofounders, vendors, and partners of a business or start-up. Topics include conflict management in startups, establishing open communication within teams, challenges of business partnerships, power dynamics in vendor negotiations, and the importance of tangible results in co-founder communication.
Navigating difficult conversations with co-founders requires developing a framework and having conviction in the desired outcome.
Transparency and honesty play a vital role in negotiating with vendors and establishing a new way of doing things.
Deep dives
Navigating difficult conversations with co-founders
Navigating difficult conversations with co-founders in a startup is crucial for ensuring fairness and making important decisions. The example shared involved a co-founder realizing an equity structure mistake and needing to address the issue. It required developing a framework for the conversation and having conviction in the fairness and rightness of the desired outcome. The importance of transparency and complete honesty came to the forefront in navigating this difficult conversation.
Negotiating with vendors
Negotiating with vendors can be challenging, especially for startups with limited resources. Transparency and honesty play a vital role in vendor negotiations, ensuring clear communication about the startup's current stage, goals, and needs. The example given showed the importance of being honest with vendors and seeking their cooperation and favor when trying to establish a new way of doing things, even when the power dynamic is not in favor of the startup.
Managing conflict and negotiations with partners
Understanding and effectively managing conflict with partners, such as spouses, is crucial for maintaining a healthy relationship and ensuring personal and professional alignment. The example discussed the need for open communication, transparency, and considering each partner's concerns. Setting expectations, discussing plans and potential outcomes, and addressing any violations of expectations are key elements of managing conflict and negotiations with partners.
The importance of communication and honesty in all negotiations
Throughout all types of negotiations, whether with co-founders, vendors, or partners, open communication, honesty, and clarity are essential. Being honest with oneself, understanding personal convictions and fairness, and having a clear framework for navigating difficult conversations can lead to better outcomes. Similarly, being transparent, understanding the concerns and needs of the other party, and aligning goals can lead to successful negotiations.
In this episode, Naveed Iqbal, CEO at Dolr, discusses navigating difficult conversations with cofounders, vendors, and partners of a business or start-up.