Private Practice Playbook EP 54: Why Your Team Isn’t Performing (And What to Do About It)
Jun 26, 2025
Lindsey Waters, a seasoned trainer with a decade in private practice and over 650 trainings under her belt, dives into team dynamics. She reveals why many teams underperform, citing issues like unclear goals and weak leadership. Lindsey emphasizes the importance of fostering a positive culture for team cohesion and patient care. She advocates for a shift to patient-centric practices, highlighting that effective training can enhance both team dynamics and patient satisfaction. If you've ever felt stuck, her insights might just be the game changer you need!
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Friendly Isn’t Enough
- Offices often confuse being friendly with delivering exceptional patient experiences.
- Real differentiation requires intentional actions beyond basic niceness to truly stand out.
Doctors Fear Facing Office Issues
- Some doctors fear facing reality of office problems and avoid necessary change.
- The trainers serve as trusted outsiders who can deliver hard truths and initiate improvement.
Facilitate Positive Communication
- Create a safe, healthy communication space where difficult team conversations can happen positively.
- Use trained facilitators to relay messages constructively and keep progress ongoing, not one-time fixes.
