Embracing the Shift in Business Models

Complaining about issues in the service industry offers little benefit, especially when faced with challenges in running an agency or small business. The discussion reflects a shift towards offering advice on how others can effectively navigate these challenges, reinforcing a desire to promote actionable strategies rather than mere venting. With the rise of AI, there is potential for agencies to rethink their offerings and how they can provide added value to clients. Agencies may need to move away from traditional models of selling hours or projects and instead focus on enabling clients to adopt new technologies.