Happy heuristics: Shock-resistant leader routines and rules of thumb for a complex world.
In praise of procrastination and flip-floppery
Jan 4, 2022
Explore the art of decision-making with fascinating insights on when to commit and when to pivot. Jeff emphasizes the importance of staying adaptable as new information arises, while Jamie outlines how delaying decisions can enhance learning opportunities. They share real-world examples demonstrating the pitfalls of premature choices and the value of maintaining strategic flexibility. Gain rules of thumb for creating agile teams and avoiding common mistakes, plus a humorous bonus tip on email etiquette!
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Make A Decision And Plan To Update
- Make a decision based on the best information available rather than waiting for perfect clarity.
- Reserve the right to get smarter and update the decision when new information appears.
Business Is More Like Poker Than Chess
- Business decisions resemble poker, not chess, because key information arrives over time.
- Treat decisions as bets with probabilities, not certainties.
Don't Let Flexibility Become Sloppiness
- Don't use 'reserve the right to get smarter' as an excuse for sloppy, impulsive decisions.
- Only delay commitment when the risk is acceptable and you have a plan to learn from the outcome.
