How Much Do Parents Matter? How to Market Your Pediatric or Occupational Therapy Clinic w/ Kristen Masci
Jul 22, 2022
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Kristen Masci, Owner of Skills on the Hill, discusses marketing strategies for pediatric therapy practices, including treating parents as customers, goal alignment, providing free resources, utilizing webinars and guest speakers, creating informative content, hiring challenges, storytelling, evolving branding, crafting personalized mission statements, targeting the right audience, and effective messaging.
Treating the parent as the customer is crucial when marketing pediatric therapy clinics, focusing on their needs and concerns.
Developing a strong brand for a pediatric clinic involves incorporating playful colors, child-oriented fonts, and visuals to enhance functional skills and connect with parents.
Deep dives
Marketing Strategies for Pediatric and Occupational Therapy Clinics
When marketing pediatric or occupational therapy clinics, it is crucial to focus on the child as well as the parent. Treating the parent as the customer and understanding their needs and concerns is key. A successful marketing approach involves speaking the language of the parents and avoiding clinical jargon. Emphasizing functional living skills and daily activities helps parents understand the value of occupational therapy. A strong online presence, including a well-designed website and active social media engagement, is essential for attracting both clients and potential therapists. Providing valuable resources and information through webinars, blogs, and videos helps build a reputation as a trusted and knowledgeable source in the community.
Creating a Fun and Engaging Brand for Pediatric Clinics
Developing a strong brand for a pediatric clinic involves incorporating colors, imagery, and fonts that appeal to children and parents. Using playful and vibrant colors, along with child-oriented fonts, helps create a sense of fun and friendliness. It is important to make the online presence consistent with the overall brand, ensuring that the website, social media platforms, and marketing materials all align with the brand's message. Including visuals of children engaged in various daily activities helps convey the focus on enhancing functional skills. Crafting a clear and concise mission statement that resonates with parents and emphasizes reaching children's fullest potential is fundamental to connecting with the target audience.
Reaching and Engaging the Target Audience through Marketing
Effective marketing for pediatric therapy clinics involves understanding the needs and concerns of parents. Joining relevant online parent groups and community networks helps to establish connections and build trust. Participating in these groups allows for organic networking opportunities and allows therapists to share valuable advice and information when parents are looking for recommendations. Incorporating educational campaigns, such as 'six ways to play' using household objects, can create viral engagement while indirectly promoting the clinic's expertise. Providing resources and information beyond traditional therapy sessions, such as tips for parents on various aspects of caring for their child, can help position the clinic as a well-rounded and trusted resource in the community.
Optimizing Online Presence and Advertising for Pediatric Clinics
To optimize the online presence of a pediatric clinic, it is crucial to have strong search engine optimization (SEO) strategies. Investing in Google Ads can help increase visibility and attract potential clients. A high-quality, user-friendly website that includes informative content and resources is essential. Regularly updated blogs and social media content focused on everyday challenges faced by parents, along with tips and solutions, can boost website traffic and increase engagement. Utilizing videos, webinars, and tutorials can further enhance the clinic's reputation and attract both clients and potential therapists. Additionally, having a strong careers page on the website helps build trust with potential job applicants and contributes to professional networking.
How is marketing a pediatric therapy practice unique? Find out in this conversation with Kristen Masci, MS, OTR/L – Owner of Skills on the Hill, a Pediatric Therapy Practice in the Washington, DC Metro Area.
“It is 50% about the child and 50% about the parent. You need to treat the parent like the customer. It’s all about getting in their mind and thinking about what you would be looking for in a pediatric practice…”
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