The Futur with Chris Do How to Listen with Chris Do | Episode 322
18 snips
Jan 8, 2025 In this solo discussion, Chris Do reveals the top five mistakes that creatives often make with their clients. He highlights the dangers of being unresponsive and inflexible, stressing the need for clarity in processes. Misunderstanding client communication is also a pitfall to avoid. Chris emphasizes that genuine dialogue and intentional listening are key to building trust. By actively engaging clients and keeping them informed, creatives can nurture these valuable relationships and sidestep common missteps.
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Listen More Than Talk
- Listen more than you talk to build trust and rapport with clients.
- Strive for an 80/20 ratio of listening to talking in sales conversations.
Importance of Understanding Clients
- Clients feel heard and understood when actively listened to, fostering trust.
- Ignoring client concerns while pushing your agenda damages credibility.
Be Interested, Be Interesting
- Become genuinely interested in your clients and their needs.
- To be interesting, be interested; this makes you appear more qualified.