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514. Hosting Hotline: What to Do When Airbnb Suspends Your Listing (and Won’t Tell You Why)

Nov 11, 2025
A Superhost faces frustration as Airbnb suspends her listing without clear reasons. Learn the importance of addressing violations linked to the property rather than the owner. Discover how AI and private feedback can flag issues unnoticed by hosts. The discussion emphasizes the necessity of diversifying income streams by exploring other booking platforms. The hosts share practical advice on documenting communications and preparing for unexpected challenges. This episode is a crucial guide for Airbnb hosts navigating potential setbacks.
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ANECDOTE

New Owner Faces Unknown Deactivation

  • Renee bought a property that was already operating as short-term rental and planned a remodel before relisting.
  • Airbnb deactivated the listing citing invisible violations and denied her appeal despite proof of new ownership.
ADVICE

Use Realtors To Trace Violations

  • Ask your realtor to contact the seller's realtor to learn what violations triggered the deactivation.
  • If you discover safety issues, get licensed contractors to sign off and submit that documentation in a new appeal to Airbnb.
INSIGHT

Violations Can Stick To An Address

  • Airbnb flags often follow the property address rather than the current owner, so new owners can inherit violations.
  • Hosts should expect automated systems and AI to crawl private feedback and escalate repeat issues quickly.
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