This Hosting Hotline question comes from Renee, a Superhost in Tucson, Arizona, who found herself in an incredibly frustrating situation: after purchasing a new property, Airbnb deactivated the listing—citing “violations” she couldn’t see and refusing to explain why.
In this episode, Sarah and Annette unpack what to do if this ever happens to you. They’ll walk through practical next steps for appealing the decision, plus the smart moves every host should make before a problem like this arises.
Here’s what they cover:
- How to navigate Airbnb’s opaque appeal process (and what might actually move the needle)
- Why violations often follow the property address—not the owner
- How AI and private feedback now influence listing reviews behind the scenes
- Why diversifying beyond Airbnb is no longer optional
- Steps to build your direct booking presence and safeguard your income
If you’ve ever wondered how much control Airbnb really has over your business, this episode is your wake-up call.
Mentioned in this episode:
Lodgify | Use code TFV20