Tory Kindlick, Director of Demand Gen @ Refine Labs, discusses why gating content is becoming less effective and offers alternative approaches. He emphasizes the importance of putting buyers first and monitoring performance data to gauge content success. Tory provides insights on measuring content consumption, improving metrics through ungating content, and the importance of strategic content distribution.
Gated content no longer benefits buyers and ungating requires careful planning and evaluation.
After ungating, marketers can focus on new indicators like content consumption and revenue to measure success.
Deep dives
The Problem with Gated Content
Gated content, which requires users to provide personal information in exchange for access, is no longer effective in today's buyer-led digital landscape. It primarily benefits marketers and sellers, without providing much value to the buyers.
Roadmap to Ungating Content
To transition away from gated content, marketers need to carefully consider the impact and plan for the shift. This involves evaluating the performance of gated content through metrics like pipeline velocity, assessing the resources freed up by ungating, and determining the best approach for implementation.
New Metrics and Measurement System
After ungating the content, marketers can focus on new leading and lagging indicators to measure the impact. Leading indicators include content consumption metrics like scroll depth and page traffic, while lagging indicators look at pipeline and closed one revenue, lead conversion rates, and site traffic trends, helping to track the success of the ungating strategy.
Tory Kindlick (Director of Demand Gen @ Refine Labs) hosted a solo episode about gated content. He started out with the two reasons people are still gating their content, as well as the shortcomings of those mindsets and viable alternatives. The episode centered around considerations to take into account before ungating your content. Tory gave a step-by-step on monitoring performance data and communicating downstream change to other stakeholders. Putting your buyers first is imperative, and blocking their access to your content is not the best way to educate the market and earn trust with your buyers. You may ask how your team can gauge the success of their content if not on leads. Don't worry - Tory's got you covered.
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