The Official SaaStr Podcast: SaaS | Founders | Investors cover image

The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 307: What Gusto Taught Me About How To Build and Maintain Great Culture, The Biggest Problem in B2B Marketing & How To Truly Determine The Effective of Marketing Today with Jaleh Rezaei, Founder & CEO @ Mutiny

Feb 11, 2020
Jaleh Rezaei, Founder and CEO of Mutiny, previously made waves at Gusto and has a wealth of experience from tech giants like Google and Y Combinator. She dives into the importance of building a strong company culture, highlighting key lessons from her time at Gusto. Jaleh discusses the biggest challenges in B2B marketing, emphasizing the shift to account-based marketing (ABM) and the necessity for tailored approaches. She also tackles how to effectively measure marketing success and the nuances of aligning metrics with revenue.
32:36

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Building a strong company culture from the start is crucial for retention and morale, emphasizing transparency and internal promotion.
  • SaaS marketing must shift to customer-centric approaches, utilizing Account-Based Marketing to personalize outreach and enhance conversion rates.

Deep dives

The Importance of Culture in Startup Growth

Building a strong company culture is essential for attracting and retaining talent in a startup environment. Early decisions made during the founding phase can significantly impact the company's culture and operational dynamics as it scales. The experience at Gusto taught that culture should not be an afterthought but rather a foundational element that is deliberately cultivated from the beginning. Practices such as encouraging teamwork through cooking dinners and creating an inclusive environment demonstrate the commitment to a positive workplace atmosphere.

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