

SaaStr 307: What Gusto Taught Me About How To Build and Maintain Great Culture, The Biggest Problem in B2B Marketing & How To Truly Determine The Effective of Marketing Today with Jaleh Rezaei, Founder & CEO @ Mutiny
Feb 11, 2020
Jaleh Rezaei, Founder and CEO of Mutiny, previously made waves at Gusto and has a wealth of experience from tech giants like Google and Y Combinator. She dives into the importance of building a strong company culture, highlighting key lessons from her time at Gusto. Jaleh discusses the biggest challenges in B2B marketing, emphasizing the shift to account-based marketing (ABM) and the necessity for tailored approaches. She also tackles how to effectively measure marketing success and the nuances of aligning metrics with revenue.
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Gusto Beginnings
- Jaleh Rezaei met Tomer London, her future Gusto colleague, in an entrepreneurship class at Stanford.
- Initially hesitant about payroll, she joined Gusto (then ZenPayroll) after seeing their vision.
Culture from Day One
- Build company culture from the start, not after achieving product-market fit.
- Culture is created in the seed stage through values, growth investment, and small, consistent actions.
Early Decisions Matter
- Early decisions heavily influence company culture.
- Jaleh learned this at Gusto, emphasizing the impact of early hires and implemented processes.