Short Term Rental Management

Cleaner Pod 1

9 snips
Apr 22, 2025
January Johnson, a real estate agent and Airbnb community expert on the Emerald Coast, shares her insights on the pivotal role of cleaners in vacation rental management. She discusses effective strategies for hiring and retaining reliable cleaning staff while navigating the pros and cons of small versus large operations. The conversation also features amusing horror stories from the cleaning front lines, emphasizing the importance of maintaining cleanliness and fostering positive relationships within the team to enhance guest experiences.
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ADVICE

How to Find Reliable Cleaners

  • Finding cleaners via Facebook groups and referrals is effective for short-term rental owners.
  • Building relationships and networking in neighborhoods help locate reliable cleaners.
ADVICE

Consolidate Cleaners Strategically

  • Use one dedicated cleaner with a backup team rather than multiple separate cleaners.
  • This simplifies management and ensures coverage during vacations or illness.
ADVICE

Small vs Large Cleaning Companies

  • Prefer smaller cleaning crews for better communication and personalized service.
  • Larger companies may offer more resources but can add complexity and communication layers.
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