January Johnson

January Johnson, a real estate agent and Airbnb community expert on the Emerald Coast, shares her insights on the pivotal role of cleaners in vacation rental management. She discusses effective strategies for hiring and retaining reliable cleaning staff while navigating the pros and cons of small versus large operations. The conversation also features amusing horror stories from the cleaning front lines, emphasizing the importance of maintaining cleanliness and fostering positive relationships within the team to enhance guest experiences.