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Build a Better Agency Podcast

EP 457: Building the ideal agency-CMO relationship with Liza Adams

Jul 8, 2024
Liza Adams, CMO, shares insights on agency-CMO relationships. Topics include CMO expectations from agencies, the impact of AI on marketing, and how agencies can support CMOs. Emphasis on collaboration, trust, and understanding CMO perspectives for successful partnerships.
53:29

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Trust is crucial in agency-client relationships for deeper partnerships.
  • Agencies need to embrace AI and collaborate with CMOs for strategic marketing initiatives.

Deep dives

The Importance of Understanding the CMO's Perspective

Understanding the perspective of a Chief Marketing Officer (CMO) is crucial for agencies to be valuable partners. The podcast delves into the challenges faced by CMOs in the evolving landscape, emphasizing the need for agencies to offer strategic insights and authentic human connections. It highlights how agencies can elevate their role by helping CMOs navigate the complexities of balancing personalization with privacy, along with innovation and ethics in the age of AI.

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