The Learning & Development Podcast

Driving Business Impact with Talent Development at Scale With Martha Soehren

Jul 21, 2025
Martha Soehren, former Chief Talent Development Officer at Comcast Cable, brings rich experience in instructional design and workforce planning. She discusses how her team achieved measurable business impact by aligning with strategic priorities and building trusted relationships. With insights on data-driven storytelling and effective governance, she highlights the importance of securing executive support for L&D initiatives. Martha emphasizes mentoring and succession planning as vital components in elevating organizational talent development.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ANECDOTE

Inconsistent Training Example

  • Martha illustrated the inconsistency in Comcast's training with the utility pole example, where 11 different unsafe methods were taught instead of three safe ones.
  • Using data and storytelling, she gained executive buy-in to centralize and standardize learning.
ADVICE

Communicate Relentlessly with Executives

  • Never over-communicate your message to senior executives to gain their buy-in.
  • Carefully choose your words to align with executive expectations and build agreement.
ADVICE

Value of Learning Operations

  • Learning operations is critical for managing budget, data, and storytelling in L&D.
  • Establishing learning ops roles is important for teams of any size to ensure effective impact measurement.
Get the Snipd Podcast app to discover more snips from this episode
Get the app