ProductLed Podcast

How to Actually Track Your PLG Metrics (The Technical Setup Guide)

7 snips
Aug 20, 2025
Join Claudiu Murario, CEO of InnerTrends, as he unveils the secrets to accurately track product-led growth (PLG) metrics. He reveals why teams often overlook activation and explains how to transition from flawed Google Analytics metrics to reliable first-party data. Learn about the essential technical setup for tracking your go-to-market funnel, the significance of defining your first strike event, and the critical benchmarks every SaaS company should monitor. Say goodbye to guesswork and hello to data-driven decisions!
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INSIGHT

Activation Is The Critical Bridge

  • Activation is the bridge between acquisition and retention and often lacks clear ownership.
  • Without activation ownership, teams pass responsibility and the funnel breaks down.
ADVICE

Improve Visit Accuracy With BigQuery

  • Start with Google Analytics but move data to BigQuery so you can filter and clean visits.
  • Upgrade to first-party, cookieless tracking when visit accuracy becomes business-critical.
ADVICE

Trust Your Product Database For Signups

  • Use your product database as the single source of truth for accounts created.
  • Read signups directly from internal systems rather than relying on third-party trackers.
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