Elevate with Robert Glazer

Jeff Hancher On Telling People What They Need To Hear

Dec 2, 2025
Jeff Hancher, a leadership advisor and author of "Firm Feedback in a Fragile World," shares his journey from a chaotic childhood to a successful military and corporate career. He emphasizes the importance of delivering candid feedback and building winning cultures. Hancher discusses methods for effective feedback, the significance of setting expectations, and the need for routine follow-ups. He also addresses how to lead Gen Z effectively and the transformative power of tough love leadership. Learn how feedback can build confidence and resilience in teams.
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ANECDOTE

Military As A Life Turning Point

  • Jeff Hancher left a chaotic home life and joined the U.S. military to find structure and escape a destructive environment.
  • Military service gave him direction, resilience, and the work ethic that launched his career trajectory.
ANECDOTE

Seasonal Job Became A Career Engine

  • Jeff took a seasonal truck-delivery job at Cintas and fell in love with the culture instead of returning to college.
  • That job led to ten internal promotions and a senior leadership role in a Fortune 500 company.
ADVICE

Three-Legged Career Stool

  • To get promoted internally, develop three things: results, methods, and culture alignment.
  • Demonstrate reproducible methods and carry the company's values to stand out in large organizations.
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