

How to Staff Up Your Tour Business
Apr 6, 2022
Brian Cain, owner of CRAWL New Orleans, and Jarrod Riddle from Spirit of Arizona Tours share invaluable insights on staffing tour businesses. They discuss key strategies for identifying when to hire and how to empower new employees to deliver authentic experiences. Brian recounts his journey from solo operator to managing nine guides. The conversation also explores the intricacies of recruiting and interviewing talented tour guides, the pros and cons of employment models, and effective management techniques to ensure a high-quality tour experience.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Intro
00:00 • 2min
Navigating Team Growth in Tour Operations
01:36 • 17min
Staffing Strategies for Tour Businesses
19:00 • 5min
Recruiting Top Tour Guides
24:25 • 5min
Employment Practices in the Tour Guide Industry
29:02 • 5min
Selecting the Right Tour Guides
34:09 • 9min
Optimizing the Hiring Process with Time Management Tools
43:04 • 2min
Building a Strong Tour Team
44:50 • 11min