Navigating Team Growth in Tour Operations

Today, we share tips and advice on staffing up your tour business and explain how to identify the right time to add employees to your tour company.

Our guests, tour business owners Brian Cain (CRAWL New Orleans) and Jarrod Riddle (Spirit of Arizona Tours) share lessons from the trenches in this episode. Brian reveals how he staffed up his tour company from just himself to nine tour guides.

We walk through determining where to place new hires in the company and delve into common concerns about adding new people to a solo business.

We explore empowering employees to give an authentic experience to tour participants and detail incentives and payment packages for tour guides.

Our guests provide tips on finding the best tour guides and suggest what to include in a job ad to attract the right people.

We also share the pros and cons of hiring employees rather than independent contractors, the best ways to interview new tour guides, and how to get over the fear of handing responsibility to new hires.