

Mastering the Art of Negotiation, with Jeff Wetzler, Ed.D.
22 snips Aug 14, 2024
Jeff Wetzler, Ed.D., a negotiation specialist, shares invaluable insights into mastering the art of negotiation. He emphasizes the power of curiosity and listening in discussions, revealing how asking the right questions can peel back layers of information. Wetzler discusses the importance of body language and tone, alongside the need for building trust to achieve win-win outcomes. He provides effective strategies for both single-issue and multi-issue negotiations, advocating for collaboration and empathy to unlock successful deals.
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Relational Misinterpretation
- Close relationships don't guarantee accurate interpretation of others' thoughts or feelings.
- Direct questioning is the most reliable method for understanding another person.
Car AC Negotiation
- Jeff Wetzler's car air conditioning broke, and the mechanic quoted a $2,000 repair.
- By asking for creative ideas, Wetzler got a perfectly functional fix for $75.
Why People Withhold Information
- People withhold information due to fear, lack of clear articulation, feeling tired, or assuming disinterest.
- Recognize these barriers to improve communication and elicit crucial information.