
Mastering the Art of Negotiation, with Jeff Wetzler, Ed.D.
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Mastering the Art of Listening in Negotiation
This chapter explores the critical role of effective listening in negotiations, emphasizing techniques such as active listening and paraphrasing to enhance communication. It introduces the 'doorknob moment' and the importance of asking follow-up questions to gain deeper insights. The speakers also highlight the value of curiosity and personal reflection in transforming negotiation dynamics and fostering genuine connections.
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