Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies

What 2025 Taught Us: Top Agency Owner Interviews of the Year | Ep #867

Dec 31, 2025
Manish Dudharejia, founder of E2M Solutions, dives into how AI is reshaping agency efficiency, urging firms to adapt or risk being left behind. Kriston Sellier shares her journey from freelancer to CEO, highlighting the importance of building a strong advisory team. Chris Dreyer stresses the value of personal client relationships, advocating for in-person meetings over automation. Together, they provide insights on scaling agencies, embracing technology, and maintaining meaningful connections in an increasingly digital landscape.
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INSIGHT

AI Is Driving An Efficiency Revolution

  • AI is creating a major efficiency shift across the agency ecosystem that will lower delivery costs.
  • Manish Dudharejia predicts AI will integrate into platforms and force agencies to adopt efficiency or lose margin.
ADVICE

Shift From Doer To Trusted Advisor

  • Position your agency as an advisor, not a doer, so clients bring their biggest challenges to you.
  • Use AI to augment advisory tasks (financial review, SEO analysis) rather than just replacement work.
ANECDOTE

Consultant Sparked A 25-Client Breakthrough

  • Kriston Sellier hired a business consultant and that single change brought 25 new clients in the first year.
  • The consultant helped her transition from freelancer mindset to CEO with repeatable sales practices.
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