

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Jason Swenk
Growing an agency is very difficult, and you might feel unclear what to do next in order to grow and scale your agency. The Smart Agency Masterclass is a weekly podcast for agencies that are wanting to grow faster. We interview amazing guests from all over the world that have the experience of running successful businesses, and will provide you the insights you need. Our podcast is just over 3 years old, and have reached more than a half million listeners in 42 countries.
Episodes
Mentioned books

Oct 15, 2025 • 28min
Why Most Brand Podcasts Fail and How to Create One That Succeeds With Roger Nairn | Ep #845
In this engaging discussion, Roger Nairn, Co-founder and CEO of JAR Podcast Solutions, shares insights on why some brand podcasts thrive while others flop. He emphasizes the importance of genuine audience connection over mere download numbers. Roger highlights that brands should focus on uniqueness, consistency, and even a touch of weirdness to foster loyalty. He also delves into why audio podcasts outshine video, advocating for a long-term growth approach that prioritizes listener retention and meaningful engagement.

Oct 12, 2025 • 20min
Why Agency Leaders Should Coach, Not Manage with Kriston Sellier | Ep #844
Kriston Sellier, President and founder of Id8, a successful branding agency, shares her inspiring journey of transitioning from being fired to leading a thriving business. She discusses the importance of shifting from a freelancer mindset to a CEO role and the strategies that helped her grow, including building a coachable team instead of managing. Kriston emphasizes leveraging AI for productivity while maintaining human connections, and highlights the trend of larger organizations outsourcing marketing once again, creating new opportunities for agencies.

Oct 8, 2025 • 25min
The Right Way to Use AI in Your Agency: Strategy, Tools, and Practical Tips with Ken McLoud | Ep #843
Ken McLoud, CEO of Laconic Technologies, shares insights into the smart integration of AI in agencies. He warns against adopting AI tools without real problems to solve, emphasizing strategic implementation for genuine results. Ken discusses finding AI opportunities using the Theory of Constraints and how his team built an effective AI CFO tool. He contrasts no-code tools with custom code, and highlights successful AI projects that empower teams while eliminating meaningless workloads. Expect to learn the future of AI and how to avoid costly integration mistakes!

Oct 5, 2025 • 23min
How to Build a Resilient Agency That Stands the Test of Time with Bill Swanston | Ep #842
Bill Swanston, the President and founder of Bosun, shares his journey of running an agency for over 25 years. He discusses how they survived crises like 9/11 and COVID, highlighting the importance of tracking KPIs and adapting to change. Bill emphasizes the risks of relying on a "superclient" and the strategies for empowering a team to foster growth. He reflects on their recent rebrand, illustrating how it marks a cultural shift towards team empowerment rather than founder-centricity.

Oct 1, 2025 • 29min
Why the Middle Layer of Your Agency Org Chart May Not Survive AI with Jennifer Bagley | Ep #841
In this engaging discussion, Jennifer Bagley, CEO of CI Web Group, shares her journey from corporate operations to leading a tech-forward digital marketing agency. She highlights the transformative power of AI in reshaping agency structures, minimizing middle roles, and optimizing operations. Jennifer delves into hiring strategies, emphasizing the importance of experienced talent while leveraging AI for junior tasks. With insights on sourcing top-tier AI talent and modernizing agency stacks, she reveals how agencies can adapt and thrive in the digital age.

Sep 28, 2025 • 19min
How Do You Sell (or Buy) an Agency Without Killing Culture? With Alyssa Ash | Ep #840
Alyssa Ash, co-owner of AOR, shares insights on leading the agency through a seamless ownership transition. She discusses the unique challenges faced while buying the agency during COVID and the importance of preserving company culture. The conversation highlights how they prepared for ownership and navigated financing options, opting for a five-year seller note. Alyssa also addresses the common experience of imposter syndrome for new owners, revealing how it can be a healthy part of the ownership journey.

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Sep 24, 2025 • 18min
Agency M&A: Client Retention, Financing, and AI’s Role. The Inside Scoop with Zander Barth | Ep #839
Zander Barth, Director of Colophon New Media, shares his unique journey from chemical engineer to agency owner in Charleston. He discusses the advantages of buying an established agency over starting from scratch, emphasizing client retention and cultural alignment during ownership transitions. Zander reveals insights on structuring acquisition deals and the importance of seller motivations. He also delves into leveraging AI for due diligence and optimizing agency operations, illustrating how technology can enhance daily tasks and client interactions.

Sep 21, 2025 • 27min
How To Find and Keep the Right People to Scale Your Agency with Dan Salganik | Ep #838
In this engaging conversation, Dan Salganik, Managing Partner and CEO of Visual Fizz, discusses the real hurdles of agency building and the paradox of hiring. He shares insights on why finding the right team members is crucial for scaling, and busts the myth of the 'digital nomad.' Dan emphasizes the importance of strong project leadership and how boutique agencies can leverage storytelling for success against larger firms. His journey from freelancing to founding Visual Fizz showcases how quick decision-making can lead to rapid growth.

Sep 17, 2025 • 27min
Why Do Agency Owners Feel Trapped in Their Own Business? And How To Break Free with Dan Fisher | Ep #837
Dan Fisher, the founder of Bottle Rocket Media and a former editor for The Oprah Winfrey Show, shares his journey from television to running a successful digital marketing agency. He discusses how many agency owners feel trapped by their own business and offers insights on balancing creativity with data in storytelling. Dan emphasizes the importance of agency culture as a guiding compass and the necessity of personal growth as owners transition from hands-on roles to leadership, all while navigating a rapidly changing digital landscape.

Sep 14, 2025 • 31min
Will AI Really Change Agencies? Why the Human Element Still Wins with Josh Payne | Ep #836
Josh Payne, a serial entrepreneur and founder of Coframe, dives into how AI is transforming digital agencies. He argues that AI isn't a replacement for human creativity but an augmentation tool that enhances agency work. By mastering skills before delegating to AI, teams can achieve better results and deeper understanding. The chat also touches on navigating creative agency tasks with AI, emphasizing the vital human connection alongside tech advancements. Personal anecdotes enrich the discussion, highlighting the balance between innovation and personal identity.