

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Jason Swenk
Growing an agency is very difficult, and you might feel unclear what to do next in order to grow and scale your agency. The Smart Agency Masterclass is a weekly podcast for agencies that are wanting to grow faster. We interview amazing guests from all over the world that have the experience of running successful businesses, and will provide you the insights you need. Our podcast is just over 3 years old, and have reached more than a half million listeners in 42 countries.
Episodes
Mentioned books

Sep 14, 2025 • 31min
Will AI Really Change Agencies? Why the Human Element Still Wins with Josh Payne | Ep #836
Josh Payne, a serial entrepreneur and founder of Coframe, dives into how AI is transforming digital agencies. He argues that AI isn't a replacement for human creativity but an augmentation tool that enhances agency work. By mastering skills before delegating to AI, teams can achieve better results and deeper understanding. The chat also touches on navigating creative agency tasks with AI, emphasizing the vital human connection alongside tech advancements. Personal anecdotes enrich the discussion, highlighting the balance between innovation and personal identity.

7 snips
Sep 10, 2025 • 23min
Why Agencies Must Lead With Strategy (Not Just Execution) With Pete Caputa | Ep #835
Pete Caputa, CEO of Databox, shares his journey from engineer to a pivotal player at HubSpot. He emphasizes the shift agencies need to make from just executing tasks to leading with strategy and using data-driven decision-making. Pete discusses the evolution of digital marketing and the importance of strategic advisory roles. He explores how AI tools can streamline processes and enhance client engagement, highlighting the necessity of building strong, data-focused relationships with clients for sustainable growth.

Sep 9, 2025 • 5min
Order-Taker Agencies Are Dead. Here’s How to Survive AI
In a world dominated by AI, traditional order-taking agencies face extinction. The old model of delivering tasks is being replaced by a demand for strategic problem solvers. Agencies must shift from executing client requests to diagnosing real issues and selling valuable outcomes. The podcast dives into how agencies can lead clients, much like surgeons or lawyers, by focusing on clarity rather than just deliverables. Listen in as real agency owners share their successful transformations and the insights that empowered them to thrive in this new landscape.

9 snips
Sep 7, 2025 • 26min
How Thought Leadership Can Be Your Agency’s Biggest Growth Lever with Chris Long | Ep #833
In this discussion, Chris Long, VP of Marketing at Go Fish Digital, reveals how thought leadership is revolutionizing his agency's growth strategy. He emphasizes the importance of positioning oneself and the agency as industry experts through deliberate efforts like public speaking and content creation. Chris shares insights on empowering team members to contribute, the long-term benefits of consistent content creation, and the value of in-depth knowledge in digital marketing. It's all about patience and persistence for sustainable success!

Sep 3, 2025 • 21min
Why Hitting $1M Won’t Save Your Agency (and What Will) With Justin Rashidi | Ep#832
In this engaging conversation, Justin Rashidi, CEO of SeedX, shares his unexpected journey from tutoring to leading a successful agency. He debunks the myth that hitting $1 million in revenue guarantees success, revealing the burnout he faced behind the scenes. Justin discusses the importance of sustainable growth, hiring the right talent, and the missteps of growing too fast. He also emphasizes strategic pricing and mastering essential metrics for long-term profitability, offering invaluable insights for aspiring agency owners.

Aug 31, 2025 • 11min
What to Do When a Google Algorithm Update Kills Your Inbound Traffic with Chris Raulf | Ep #831
Chris Raulf, founder of Boulder SEO Marketing, shares his remarkable journey through the tumultuous world of SEO. After losing 80% of his organic traffic overnight due to a Google update, he emphasizes the necessity of diversifying traffic sources to avoid such pitfalls. Raulf reveals how his dyslexia, often seen as a challenge, has become an extraordinary asset in navigating SEO complexities. He distills decades of experience into key strategies for adapting to algorithm changes and the importance of up-to-date content in maintaining visibility.

Aug 27, 2025 • 16min
Launch a Second Agency While Still Growing Your First One? with Greg Peters | Ep #830
Greg Peters, founder of 4B Marketing and Hybrid Marketing, dives into the fascinating world of running two agencies, focusing on tech and regulated markets like cannabis. He shares how launching a second brand not only safeguarded his original agency but also led to explosive growth, reaching $1M in revenue within just two years. Greg emphasizes building a people-first culture and staying optimistic despite the ups and downs of agency life. His journey showcases the power of curiosity and adaptability in navigating challenges and seizing opportunities.

Aug 26, 2025 • 17min
The Agency Exit Checklist: What Buyers Actually Want
Transform from an accidental owner into a strategic agency CEO by setting a clear vision and coaching your leadership team. Discover the importance of having diverse revenue streams beyond just referrals to attract buyers. Learn how tracking key performance indicators and fostering strong leadership can enhance your agency's appeal. These foundational elements not only make your agency more sellable but also grant you the freedom you desire as an owner. Don't just dream of selling; build a stronger business!

4 snips
Aug 24, 2025 • 22min
How to Break Through Your Agency’s Revenue Ceiling (Without Hiring a COO) With Alex Membrillo | Ep #828
In this conversation, Alex Membrillo, founder and CEO of Cardinal Digital Marketing, shares his journey of building a successful healthcare-focused agency from scratch. He discusses the key strategies that helped him navigate recessions and overcome revenue plateaus, emphasizing the importance of choosing a niche. Alex reveals why he opts not to hire a COO and reflects on a million-dollar bet he took on himself, which ultimately transformed his business. His insights into using AI and adapting during tough times are both enlightening and motivational.

8 snips
Aug 20, 2025 • 24min
Thinking of Selling Your Agency? Cash Out for Max Value (and Avoid the Biggest Mistakes) With Sean Hakes | Ep #827
Sean Hakes, a veteran in building and selling digital marketing agencies since the early 2000s, shares his hard-earned wisdom. He discusses how to prepare an agency for sale and avoid common pitfalls, emphasizing the importance of choosing the right buyer over the highest bid. Listeners will learn about navigating non-compete agreements and securing favorable earn-out conditions. Sean also reflects on the challenges of buying back his old agency, providing invaluable insights for any agency owner considering a future sale.