Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Introduction
00:00 • 3min
What Is Strategy?
02:50 • 3min
The Orthodox Versus the Unorthodox
06:05 • 4min
How to Be a Successful Force Manager
10:18 • 5min
The Disconnect Between Corporate Strategy and Customer Experience
15:05 • 2min
The Importance of Alignment in Organizational Success
17:32 • 2min
How to Reach Your Customer's KPIs
19:18 • 3min
How to Be a Successful CEO Without Too Much Ego
22:28 • 4min
The Importance of Alignment in Compensation Plans
25:59 • 4min
The Importance of a Process in Communication
29:35 • 3min
How to Avoid Kneejerk Reactions
32:10 • 4min
How to Find Your Ideal Customer Profile
35:44 • 3min
How to Measure Your Competent Dilemma
38:48 • 3min
The Hygiene of Ideal Customer Profile
41:47 • 2min
The Importance of Focusing on What You Do Best
44:06 • 2min
The Importance of a Great Culture
45:41 • 2min
How to Resolve a Disconnect in a Startup
48:00 • 4min
How to Pick the Right Competitive Set
52:10 • 4min
How to Defensibly Sell Your Product
56:18 • 5min
The Importance of Competitive Dilemma
01:01:43 • 2min
How to Frustrate Your Customers
01:03:38 • 2min