Connecting the Dots

Picture Yourself a Leader with Elisabeth Swan

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Feb 15, 2024
Elisabeth Swan, consultant in the business process performance industry for over 30 years and co-designer and lead Instructor for the Lean Six Sigma Leadership Course at University of California, San Diego (UCSD), discusses her new book on leadership and the unique approach of using illustrations to convey concepts. She emphasizes the power of storytelling in teaching and instruction, as well as in changing behavior. The chapter also explores the importance of including illustrations to effectively convey emotions and messages in leadership.
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