Tiger Sisters

The Secret to Power & Influence I Learned at Stanford's Business School

8 snips
Sep 8, 2025
Discover how $250,000 in tuition revealed that true power lies in soft skills rather than titles. Learn about the SBI feedback model, praised by tech giants like Netflix and Microsoft, to deliver impactful communication. Explore the art of power mapping, where influence trumps hierarchy. Gain insight into the SCQA framework, ensuring your ideas shine through clarity. Personal anecdotes and real case studies illustrate these tools in action, empowering you to transform your leadership style and navigate workplace dynamics more effectively.
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ADVICE

Give Feedback Using SBI

  • Use the SBI format: Situation, Behavior, Impact when giving feedback to be specific and nonjudgmental.
  • Describe the observable behavior first, then explain how it affected you to reduce defensiveness.
ADVICE

Describe Impact, Don't Assume Intent

  • Never assume someone’s intent; describe impact instead and avoid speculating about motives.
  • Phrase feedback as "I felt... when..." to keep the focus on observable facts and effects.
ANECDOTE

SBI Worked In A Dating Conversation

  • Jean used the SBI structure when giving feedback to someone she was dating and received a positive response.
  • The recipient thanked her and said they were glad they talked about it, illustrating SBI's effectiveness.
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