Lenny's Podcast: Product | Growth | Career

How to build a team that can “take a punch”: A playbook for building resilient, high-performing teams | Hilary Gridley (Head of Core Product, Whoop)

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Jun 15, 2025
Hilary Gridley, Head of Core Product at WHOOP, discusses building resilient teams in high-stakes environments. She shares actionable tactics for overcoming negative perceptions and fostering a supportive culture. Hilary reveals the underestimated role of AI in growth and how habits shape productivity. She emphasizes the importance of transparency in leadership and the need for empathy within teams. Listeners can expect insights on creating space for creativity and the significance of mental models in navigating organizational challenges.
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Counter Negative Narratives Proactively

  • When feeling criticized or fearing negative perceptions, focus on what action you can take next to counter that narrative.
  • Taking a small, proactive step helps regain agency and move past negative spirals.
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Power of Behavioral Activation

  • Negative thinking and avoidance worsen mental health and productivity.
  • Behavioral activation—acting even when you don't feel like it—can break negative cycles and improve mood and work engagement.
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Share Leadership Mental Models

  • Share your notes and interpretations from leadership meetings to build team understanding of how leaders think.
  • This transparency reduces the need for approvals and accelerates decision-making.
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