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Workday CEO Carl Eschenbach: Building the System of Record for the AI Era
May 6, 2025
Carl Eschenbach, CEO of Workday and former Sequoia partner, shares insights on evolving workplace dynamics as AI becomes integral to operations. He discusses a three-pronged monetization strategy for AI, emphasizing domain-specific agents over general models. Eschenbach highlights the importance of a collaborative environment between human workers and AI, assuring that job displacement fears can be mitigated. He also touches on innovative recruitment strategies powered by AI, advocating for a skills-based approach while preserving human judgment.
47:49
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Quick takeaways
- Workday is shifting the narrative around AI from cost-saving to growth, fostering employee acceptance and innovation in the workplace.
- The company emphasizes the development of domain-specific AI agents with curated data to provide tailored enterprise solutions, distinguishing themselves from general-purpose models.
Deep dives
ROI vs. Growth Value Proposition
Focusing solely on return on investment (ROI) when discussing AI integration can create fear among employees about job security. It is essential to shift the narrative towards a growth value proposition, emphasizing how AI technology can drive business growth rather than simply cost savings. By presenting AI as a tool for innovation and reinvestment, organizations can cultivate a mindset that encourages employees to embrace AI as a partner in growth. This approach fosters peaceful coexistence between human workers and AI, ultimately leading to enhanced company performance.
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