Training Data Workday CEO Carl Eschenbach: Building the System of Record for the AI Era
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May 6, 2025 Carl Eschenbach, CEO of Workday and former Sequoia partner, shares insights on evolving workplace dynamics as AI becomes integral to operations. He discusses a three-pronged monetization strategy for AI, emphasizing domain-specific agents over general models. Eschenbach highlights the importance of a collaborative environment between human workers and AI, assuring that job displacement fears can be mitigated. He also touches on innovative recruitment strategies powered by AI, advocating for a skills-based approach while preserving human judgment.
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Workday's Unique Position in AI Era
- Workday is uniquely positioned as the system of record for both people and AI agents due to its massive, trusted dataset with workflow context.
- Domain-specific agents with curated data will be more valuable in enterprises than general-purpose AI models.
Onboarding AI Agents Securely
- AI agents will be onboarded similarly to human employees, necessitating secure and governed access.
- Workday is creating an AI gateway and agent system of record to unify human and digital workers securely.
Workday's AI Monetization Model
- Workday monetizes AI through three ways: seat-based uplifts, pricing per role-based agent, and consumption-based API access.
- AI empowers employees to focus on higher value tasks rather than replacing them outright.