Workday CEO Carl Eschenbach: Building the System of Record for the AI Era
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Integrating AI and Workforce Management
This chapter explores the transformative role of Workday as a key system of record for organizations, focusing on the integration of AI into business processes. It addresses the importance of a secure and compliant onboarding system for both AI and human agents, highlighting a developing AI gateway aimed at managing access and governance. Additionally, the chapter challenges fears of job displacement by promoting a collaborative model between human workers and AI, while discussing the historical significance of this shift in workforce management.
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