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The Josh Bersin Company
How Booz Allen Creates Validated Skills With Scale And Precision
Jan 27, 2025
In this discussion, Jim Hemgen, Chief Learning Officer at Booz Allen Hamilton, shares insights on creating validated skills across diverse domains, including AI. He explains the importance of engaging managers and employees in learning initiatives. Jim highlights Booz Allen's innovative use of partnerships with platforms like Workera and Udemy to build a trusted skills validation process. Storytelling and rewards play a crucial role in motivating employees. Remarkably, over one-third of Booz Allen staff have achieved validated credentials, a testament to the company's commitment to skills development and retention.
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Quick takeaways
- Booz Allen Hamilton's talent marketplace fosters internal mobility and retention by promoting skills validation and encouraging employee career development.
- Integrating AI readiness programs is essential for transforming Booz Allen's workforce into a tech-savvy environment aligned with business objectives.
Deep dives
The Importance of Culture in Career Mobility
Career mobility is significantly influenced by organizational culture, which plays a crucial role in change management strategies. Leadership support is essential for fostering an environment where employees feel empowered to seek new challenges within the organization. For instance, 60% of employees looking for internal opportunities left Booz Allen Hamilton within a year if they did not find suitable roles, underscoring the importance of cultural reinforcement and leadership ownership. Establishing a talent marketplace requires not just structural changes, but also a cultural shift that emphasizes internal hiring and career development.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode