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Traction

Winning in Highly Saturated Markets with Rishi Mandal, Future

Feb 21, 2022
Rishi Mandal, CEO of Future, discusses winning in saturated markets by out-innovating and outgrowing competition. He shares his journey from astrophysics researcher to disrupting fitness. Topics include acquiring early customers, high customer retention strategies, and the value of planning in entrepreneurship.
52:34

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • In a saturated market, competition signifies demand and opportunities to out-innovate, attracting customers.
  • Prioritize strategic planning and smart work over excessive hard work for effective goal achievement.

Deep dives

Uniqueness: One-to-One Connection Sets Future Apart in the Saturated Market

Future's unique approach of offering one-to-one digital personal training experiences sets it apart in a saturated market filled with one-to-many, automated options like Peloton or ClassPass. By focusing on providing each customer with a personal coach who responds within 15 minutes on average, Future emphasizes human connection and accountability, creating a distinctive value proposition.

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