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Winning in Highly Saturated Markets with Rishi Mandal, Future

Traction

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Building a Health-Focused Company with a Personalized Approach

The chapter follows a guest who shares their journey from academia to founding a health-focused company, emphasizing the critical need for personalized guidance and support in improving health behaviors. It discusses the process of identifying a business idea, early customer development phases, and the evolution towards a referral-based growth strategy. The chapter underscores the importance of customer retention and satisfaction, the role of high-quality coaching in the fitness industry, and the blend of operational design and technology to create personalized experiences.

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