Developing Internal Sales & Negotiation Coaches with Steve Benson, Ep #413
Nov 20, 2023
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Steve Benson, Founder and CEO of Badger Maps, discusses how sales managers can empower their teams to become better negotiators on the Negotiations Ninja podcast. They talk about the importance of developing internal sales and negotiation coaches, identifying suitable candidates, handling price negotiations and objections, and the role of Badger Maps in field sales.
Align compensation plans with negotiation skills to motivate effective negotiation and maintain profit margins.
Develop effective sales coaches by identifying individuals with leadership potential and investing in their development.
Deep dives
Improving Negotiation Skills as a Sales Manager
In this podcast episode, Steve Benson, the CEO of Badger Maps, discusses strategies for sales managers to help their teams become better negotiators. He emphasizes the importance of aligning the team's compensation plans with negotiation skills, rather than solely focusing on revenue. By incentivizing the team to prioritize good negotiation skills and maintaining profit margins, sales managers can ensure that their team members are motivated to negotiate effectively. Additionally, Benson suggests actively identifying the strengths and weaknesses of individual team members in negotiation and leveraging the expertise of high-performing negotiators to train and coach the rest of the team.
Addressing Price Objections during Negotiations
Benson offers advice on addressing price objections during negotiations. He suggests proactively addressing price concerns before they are brought up by the buyer. By highlighting the value and benefits of the product or service being offered, salespeople can minimize resistance and showcase the long-term benefits that outweigh the initial higher price. Benson encourages salespeople to focus on showing how their product provides better value and solves the buyer's specific needs, rather than engaging in direct price negotiation.
Developing Sales Coaches and Training Programs
Benson shares insights into developing effective sales coaches within a sales team. He emphasizes the importance of finding individuals with leadership potential and the ability to empathize with others. Rather than simply relying on high-performing salespeople, Benson suggests identifying those who can effectively teach, coach, and train their colleagues. He advises sales managers to invest time and resources into developing these coaches, offering guidance on how to teach and improve coaching skills. Benson also highlights the necessity of well-defined hiring and onboarding processes to ensure new hires are up to speed quickly.
How can sales managers help their teams be better negotiators? How can you develop internal coaches who can help their team members improve their sales and negotiation skills? Steve Benson—the Founder and CEO of Badger Maps—shares how you can empower your team to sharpen each other’s skills in this episode of Negotiations Ninja.
Outline of This Episode
[1:52] Learn more about Steve
[3:00] How can sales managers help their teams be better negotiators?
[7:13] How can you determine who’s a great teacher?
[9:14] Mastering the onboarding and training process