Masters of Scale OpenAI’s Bret Taylor: Your business can’t wait until AI is perfect
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Aug 8, 2024 
Bret Taylor, Chairman of OpenAI and former co-CEO of Salesforce, shares insights from his illustrious tech career. He discusses how businesses should embrace AI now instead of waiting for perfection, emphasizing its role in transforming customer experiences. Taylor also highlights OpenAI's dual mission balancing profit with purpose and the importance of governance in AI's rapid evolution. He shares personal habits for success and how teamwork fosters company culture, illustrating the critical connection between ambition and personal relationships in business.
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Tech's Short Half-Life
- Bret Taylor witnessed Google acquiring the former Silicon Graphics campus and Facebook taking over Sun Microsystems'.
- This showed him the transient nature of even large tech companies.
Get Your AI At-Bats
- Experiment with AI tools extensively in your business, even if they're not perfect yet.
- Gaining experience now will put you ahead of competitors later.
AI Implementation Ideas
- Give employees access to tools like ChatGPT for various tasks.
- Explore AI for internal data analysis, back-office processes, and customer-facing interactions.