OpenAI’s Bret Taylor: Your business can’t wait until AI is perfect
Masters of Scale
Transforming Business with AI
This chapter examines the revolutionary impact of AI on customer experience and workplace dynamics, emphasizing the role of conversational AI in enhancing business interactions. It discusses the evolving relationship between humans and AI, highlighting the need for critical thinking skills in education and adaptation in careers. The chapter advocates for early adoption of AI tools by businesses to gain competitive advantages and improve employee productivity.
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