Future of HR

“People Analytics: From Cost Center to Profit Center” with Cole Napper, VP Research, Innovation, & Talent Insights at Lightcast and author of People Analytics: Using Data-Driven HR and Gen AI as a Business Asset”

19 snips
Aug 26, 2025
Join Cole Napper, VP Research, Innovation, & Talent Insights at Lightcast and author of a pivotal book on People Analytics, as he dives into transforming HR from a cost center into a profit center. He discusses how generative AI is revolutionizing decision-making in HR and the need for business acumen among HR professionals. Cole envisions an era where more analytics leaders ascend to CHRO roles, emphasizing the importance of linking workforce insights to tangible business outcomes and adapting to new technologies.
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ADVICE

Pay For Yourself Tenfold

  • Add up your people analytics cost and aim to return ten times that amount annually.
  • Structure projects to deliver direct, indirect, or process-based financial impact tied to business metrics.
INSIGHT

AI Decentralizes Decision Making

  • Generative AI will decentralize people analytics skills into HR and business teams.
  • This shift lets decision-makers closest to the work act on data without waiting for centralized teams.
ADVICE

Spend On Infrastructure First

  • Invest heavily in data infrastructure to become AI-ready before adding AI front-ends.
  • Prioritize clean, unified workforce data so business users can query insights reliably.
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